Privacy Policy

RosaRito Doctors values your privacy and is committed to protecting the personal data of clients and visitors in the United Arab Emirates. This Privacy Policy explains the types of information we collect, how we use and share that information, and the rights you have in relation to your personal data. By using our website or booking our services you consent to the collection and processing described in this policy.

Information We Collect

We collect information you provide directly when you book an appointment, sign up for communications, or consult with our team, including your name, contact details, appointment history, and payment information. We may also collect photographs and images produced in our studio to provide services, to create portfolios and for quality assurance, with your consent where required. Technical information such as device identifiers, IP addresses, and analytics data is collected automatically to help operate and improve the website and booking systems. We do not provide medical treatments and we avoid collecting health data unless you voluntarily share non-medical information relevant to a beauty consultation.

Use of Data

We use personal data to provide and improve our beauty, bridal makeup, and skincare consultation services, to manage bookings, process payments, and communicate appointment details and confirmations. Personal information is also used to respond to inquiries, fulfil marketing preferences when consent is given, and to personalize your experience on our website. We analyze usage patterns and feedback to improve our studio services and training, and we may use aggregated data for internal business reporting. We will only share personal data with third parties when necessary to provide our services or when required by law.

Data Retention

We retain personal data for as long as necessary to provide our services, to comply with our legal and tax obligations, and to resolve disputes. Appointment records, client images, and transactional information are generally retained for a period consistent with business needs and applicable laws, which may include multi-year retention for accounting and regulatory purposes. When data is no longer required it will be securely deleted or anonymized so it no longer identifies you.

Transfer of Data

To operate our services we may transfer personal data to trusted service providers such as payment processors, booking platforms, cloud hosting providers, and marketing partners, some of whom may operate outside the United Arab Emirates. When transfers outside your jurisdiction occur we implement contractual and technical safeguards to protect your personal data, and we limit recipients to those who agree to appropriate protections. We take reasonable steps to ensure third parties process data only for permitted purposes and in a secure manner.

Security of Data

We employ administrative, technical, and physical security measures designed to protect personal data from unauthorized access, disclosure, alteration, and destruction, including access controls, encryption where appropriate, and staff training. We regularly review our security practices and update safeguards as technology and risks evolve. No security measure is perfectly secure, and we cannot guarantee the absolute security of information transmitted to or stored by us.

Your Rights

Subject to applicable law, you have the right to access, correct, update, or delete personal data we hold about you, and to request restriction of or object to certain processing activities. You may withdraw consent to marketing communications at any time without affecting processing required for existing appointments or transactions. To exercise your rights please contact us using the contact details provided, and we may require verification of identity before responding to requests to protect your privacy. You also have the right to lodge a complaint with the competent data protection authority under applicable United Arab Emirates law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations and will publish the revised policy on our website. For material changes we will provide additional notice, for example by email, if we hold a valid email address for you and notification is required by law. Continued use of our services after changes are posted constitutes acceptance of the updated policy.

Contact Us

Email: support@rosaritodoctors.com

Address: 206 Sunset Street, Dubai